Hypersoft products and services are uniquely designed to suit a great variety of business needs and modern strategic challenges.

Up to this day Hypersoft’s state-of-the-art technology has been helping key global players in making sure their IT services are being delivered in the most optimal manner and with proactive orientation. Having been deployed across different operating scenarios, infrastructures and clouds, it has been offering business professionals an invaluable insight into their daily business performance, providing clear-sight analysis opportunities for successful alignment of IT to business and making sure service delivery process stays controlled and predictable.

Many of our clients employ Hypersoft metrics to measure real-world quality of the delivered services, effectively helping to simultaneously manage thousands of service portfolios in platform-agnostic manner. Transactional nature of collected data maintains pure end-to-end principle and complete statistical precision – an important factor that secures a complete agreement between client and provider with mutual understanding of service contract and the fulfillment of its terms, playing a key role in securing our clients’ trust and loyalty. Alongside with SLA monitoring, metrics is widely used for automating cloud services usage calculation for charging and billing activities by collecting and unifying resource consumption statistics, applying business logic rules and delivering fully auditable invoices to end-users across the globe.

Apart from the conventional SLM and billing activities, Hypersoft metrics presents decision makers with an objective picture of corporate collaboration and Web 2.0 ecosystems performance for finding of new ways for improvement of key business processes, information sharing and social media. Sifting through millions of transactions per day it has been providing deep knowledge of global user communities activity with automatic communities identification and pinpointing of different members, their functions and primary roles, used for tasks such as fast integration of new workers into the corporate culture, deciding upon which communities are most suited to deal with particular client or for location of any communication bottlenecks during support or production processes.

In addition to social network analysis, user experience metering highlights various industry specific service areas (health, financial, public and others) from the perspective of the actual user. Remote service usage modeling of key business transactions provides our clients with wealth of opportunities for improvement of their web and mobile services, proactively signaling on parts of service infrastructure that tends to be underperforming before real users have a chance of using it and leaving more time for channeling of professional activities into strategic service redesign and dynamic adaptation to changing global environment.