Hypersoft News
Hypersoft Releases New Analytics for Google Workspace

Munich, Germany, 3 March 2021

Comprehensive new monitoring and advanced analytics are added to the capabilities of Omnicontext™ for digital workplace platforms across on-premise and hybrid cloud.

The new functions holistically integrate into Omnicontext™ operations metrics along with existing Microsoft 365 analytics and provide organizations with the benefit of full control over quality and usage of cloud applications.

The monitored applications include Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more. For all of them Omnicontext™ measures real-life user experience, directly from customers’ networks and locations. Service outages and quality problems trigger immediate notifications, so they can be quickly addressed to keep users productive at all times.

Omnicontext™ productivity analytics quantifies usage and adoption of Google Workspace by enterprise customers. Details of email load, meetings, information sharing and collaboration are used to understand how working time and resources generate business value, and how much is lost for unproductive activities. Users of Omnicontext™ get access to long-term trends that show changes in work culture and productivity as companies deploy more digital workplace tools and rely more than before on remote work.

As an end-to-end solution, Omnicontext™ handles the full analytics lifecycle from data collection and integration to in-depth analysis, visualization, and publishing.

“The productivity benefits of modern digital workplace tools are rarely quantified and often overestimated – says managing director of Hypersoft Dr. Serguei Dobrinevski. – For many organizations, broad deployment of virtual meetings and collaboration tools becomes even counterproductive as valuable time is being lost in unnecessary meetings or endless communication threads. Omnicontext™ produces exact knowledge about efficient use of working time and other resources, as well as reliable measurement of availability and quality for cloud-based services such as Google Workplace.”

Omnicontext™ analytics for Google Workplace is available immediately, directly from Hypersoft or from partners and resellers worldwide.

Hypersoft Releases Updated Version of Omnicontext™ with Expanded Monitoring and Analytics for Microsoft 365

Munich, Germany, 23 April 2020

Hypersoft Information Systems today announced that it has expanded its Omnicontext™ analytics to support all phases of Microsoft 365 implementations with a full range of monitoring, usage, and adoption reports.

The updated version of Omnicontext™ builds upon its long-established operations and productivity reports, which are now supplemented with reports on all key Microsoft 365 applications, including Microsoft Teams, Microsoft Exchange, Microsoft SharePoint, Microsoft OneDrive, Microsoft Planner, and Microsoft Power BI. An entirely new component includes operational reports on the different phases of cloud migration and adoption.

Hybrid-capable right from its inception, Omnicontext™ produces key numbers for the assessment phase, such as costs and usage analysis for all sites and applications, both on-premises and in the cloud. Dedicated reports cover migration and allow for accurate tracing of this process. Once the migration starts, Hypersoft has a broad spectrum of monitoring and reports for real-time user experience, with side-by-side comparisons of service quality and usage on-premises and in the cloud.

“Knowing how much time is lost because of unavailable services, and also how much loss is caused by inefficient use of the new technology itself, is critically important," said Dr. Serguei Dobrinevski, Managing Director at Hypersoft. "The latest Omnicontext™ reports integrate all available sources of workplace data to create a holistic view of how working time is used and how more value can be produced in less time. Omnicontext™ proves and quantifies how Microsoft 365 makes businesses more productive.”

For all Microsoft 365 apps, Hypersoft collects details of assigned and consumed licenses, usage patterns, real-time services status at the user location, and service quality trends over long periods of time. This information is combined with on-premises data on email, telephony, instant messaging, databases, websites, networks, and platform infrastructure to produce a comprehensive view of digital workplace productivity and its changes in the course of migration to the Microsoft cloud. A dedicated productivity portal provides insight on virtual and physical meetings, patterns of in-office and remote work, email load, and activity outside of usual business hours.

“Omnicontext™ provides Microsoft 365 customers with another option for independent measurement of technology adoption and an end-user-centered view of the cloud services performance,” said Mike Ammerlaan, director, Microsoft 365 Ecosystem at Microsoft Corp.

Omnicontext™ is available directly from Hypersoft, from authorized partners, and through Microsoft AppSource.

New Technology Adoption Analytics in Omnicontext™

Hypersoft released a major update to the workplace productivity analytics component of Omnicontext™ software.

Munich, Germany, 17 February 2020

The new advanced analytics creates an intelligent view of enterprise digital initiatives linking people and technology. Hypersoft follows the long-term objective to quantify change in the digital workplace by leveraging state-of-the-art organizational intelligence.

Omnicontext™ produces detailed and deep insight into usage and adoption of new collaboration platforms such as Office 365 or G Suite, and into the quality and availability of these services to all members of customer organizations.

The impact of new technology adoption on the workplace productivity has long been assumed but very little validated in the field. The latest update of the Omnicontext™ analytics creates a direct verifiable link between workplace technology and increase or decrease in productivity. This knowledge enables decision makers to initiate predictable changes in the work culture and processes within the workforce and with customers.

In addition to the productivity analytics, the latest release of Omnicontext™ monitors availability, service quality, and usage of all productivity apps from the end-user perspective. In includes now even more real-time dashboards, detailed reports, and historic trends.

As a long-standing qualified and experienced Microsoft partner, Hypersoft makes an important contribution to the success of new cloud workplace platforms and their successful adoption by clients. Omnicontext is listed in the Microsoft AppSource directory as a preferred partner solution.

The current version Omnicontext™ supports all principal apps of the Microsoft Office 365 suite, such as Teams, OneDrive, Outlook, and many more. It is available immediately directly from Hypersoft or from authorized partners.

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