London, November 30, 2005
Deloitte Touche Tohmatsu ("Deloitte") recognized Hypersoft
Information Systems to be among the 500 EMEA (Europe, the Middle
East and Africa) technology companies that showed the fastest
“Because Deloitte Technology Fast 500 EMEA measures sustained
revenue growth over five years, being one of the 500 fastest
growing technology companies in EMEA is an impressive
achievement,” said Eric Morgain, partner in charge of Deloitte’s
Technology Fast 500 EMEA programme. “Hypersoft deserves a lot of
credit for its remarkable growth”.
Hypersoft pioneered such areas in IT service management, as
technology-neutral monitoring of IT and IT-based business
services, transaction-based on-demand billing, integration and
analysis of distributed and heterogeneous corporate data, and
many others. The company has been steadily expanding its
research and development to create state-of-the-art software
“It is an honour for Hypersoft to be recognized as a leading
developer of business service management products and
technologies. We attribute the strong growth to our ongoing
investment into innovative software that represents the most
advanced understanding of computing services management. The
market has a need for the business-relevant interpretation of
information technology processes, resources, activities and
their measurable actual values”, says Dr. Serguei Dobrinevski,
Managing Director of Hypersoft, during the Technology Fast 500
Hypersoft Information Systems is a leading vendor of metric and
analysis software for IT service management. Hypersoft is
headquartered in Munich, Germany, with operations throughout
Europe and North America.
Berlin, October 27, 2005
Hypersoft Information Systems is one of the winners of
Deloitte's prestigious "Technology Fast 50" award in Germany.
This ranking includes the fastest growing companies in the
technology, media and telecommunications sectors based on the
five consecutive years revenue growth.
Hypersoft believes that this listing is another recognition of
the company’s unique expertise in managing enterprise computing
services and an indication of the continuous future growth
During the past five years Hypersoft has developed from a
niche-product company a leading vendor of IT service management
software. Hypersoft’s OmniContext™ and OmniAnalyser™ products
deliver state-of-the-art management information because of their
unique data collection and processing methodology. The software
transforms comprehensive raw data from an unmatched range of
sources into business-relevant service performance indicators.
Having the highest possible scalability and universal input
mechanism, they provide complete control of enterprise IT and
business services for the world’s largest organizations.
Hypersoft Informationssysteme GmbH is headquartered in Munich,
Germany, with further offices in France, USA, and Belarus.
Chicago, IL, September 19, 2005
Today Hypersoft Information Systems presents the newest version
of OmniContext™ for the industry’s most representative audience
at the 5th Annual itSMF USA Conference & Expo 2005 in Chicago,
Hypersoft was among the pioneers of technologies that allowed
quantification of IT service input to enterprise ultimate
production and efficiency. Twelve years ago its state-of-the-art
OmniAnalyser™ technology first provided exact control of
messaging and concomitant services for distributed heterogeneous
Nowadays Hypersoft again places the cornerstone to defining and
increasing service value for the enterprise. Control and
monitoring of computing services now requires understanding of
their business applications and correlations with other input
and output factors and parallel business processes.
Omni- (from Latin “omnis”) means all, universal. OmniContext™ is
a technology that determines value of an object after all-around
exploration of the context where it exists. Automated
comprehensive investigation of links between elements and their
mutual influence brings knowledge of the object’s place in the
By measuring usage, performance, resource allocation,
consumption patterns and other related parameters of an IT
service OmniContext™ defines its role in business processes.
Comparative analysis allows determining more and less productive
service consumers which permits to re-allocate existing or
future resources the most efficiently.
An essential benefit of OmniContext™ analysis methodology is the
possibility to report about actual systems that are physically
unavailable. Flexible deployment modes provide usage of
OmniContext™ for ASP service-providers and individual clients.
Another particular characteristic of OmniContext™ is providing
analysis end-to-end. OmniContext™ methodology is
transaction-based, i.e. information about single original
transaction forms basis for investigations of any higher level.
This methodology gives, before all:
- an option of applying user-specific analysis logic.
- easily re-structured presentation modes. Complex indicators
allow drill-down to their simple components.
IT Service Management Forum in the United States is a most
representative conference of IT service management software
vendors and experts. Hypersoft values the chance to present the
future leading trend in service analysis and to contribute to
the quality growth of the entire industry.
July 26, 2005
Hypersoft OmniAnalyser™ tracks BlackBerry
service status and resource usage by individual users and
organizational units. Data delivered by OmniAnalyser™ includes
traffic dynamics, volume statistics, as well as information on
message size and status, senders and recipients. Such detailed
data on messages processed with BlackBerry enterprise servers
allows for efficient troubleshooting. The ability to quantify
Blackberry usage provides for efficient corporate communication
services that OmniAnalyser™ monitors. For example, a unified
solution of OmniContext™ and OmniAnalyser™ brings together
statistics on costs to support enterprise IT and the
correlations between corporate sales and quality of its services
for a worldwide company. This allows determining services that
deliver more business value and up to two-digit savings in IT
costs with consequent optimization of service models. The
unified solution allows setting user-defined comparison and
business logic for data correlations so that an organization can
obtain the critical information matching its ongoing projects
and business model.
For Proofpoint and IronPort, OmniContext™ or the unified
solution of OmniContext™ and OmniAnalyser™ delivering
statistical metrics on the number of messages that were let
through or blocked, identification data for every message and,
for blocked messages, a reason why they were rejected.
Transaction events on Proofpoint and IronPort devices are
incorporated into the comprehensive picture of enterprise IT
performance, and can be analyzed with the unified solution for
troubleshooting and all-inclusive performance statistics for the
entire system. Thus, Hypersoft software provides complete
awareness of message flow between an organization and external
environment, statistics for main security threats for the
corporate environment, and allows estimating actual value of
Supported versions are BlackBerry v.2.2 for Lotus and v.3.6 for
June 16, 2005
Hypersoft Information Systems, the world
leader in service management solutions, brings new partners to
the company through its successful launch of OmniAnalyser™ v8.7
and OmniContext™ v2.0. More enterprises are demanding an
application-centric approach to computing services, increased
analysis transparency, flexibility and scalability of management
solutions for the world of changing technology and business
Atea, the largest Nordic supplier of IT infrastructure, will
work together with Hypersoft to deliver solutions for end-to-end
analysis of enterprise computing services. Atea’s knowledge of
the local Scandinavian markets, broad expertise in providing
customers with a full range of consulting and support services,
and with infrastructure devices will open extra distribution
channels to OmniAnalyser™ and OmniContext™ in expanding
Hypersoft customer base.
On July 15, 2005, Hypersoft presented OmniAnalyser™ 8.7 on Atea
Day in Gävle, Sweden. The conference became the first common
step forward: united services were provided to the first common
customer. Visitors and participants demonstrated increased
interest to Hypersoft application-oriented data interpretation
with resulting metrics of optimal resource allocation,
successful replication, message delivery and web-site
responsiveness that embody tangible benefits to clients.
Common values form the ground for this partnership. Atea
recognizes the need for better visibility into the cost of
service, availability and performance and the need to deliver an
analysis in a business-meaningful format. To face these
challenges better than other competitors, Hypersoft has
dedicated 12 years to innovative solution development and has
achieved unsurpassed results in the area of performance analysis
of messaging, data replication, web and related services.
Being the largest Scandinavian IT-infrastructure company, Atea
represents a significant market force, which Hypersoft values
for the promotion of our state-of-the-art technologies.
This cooperation will result in high satisfaction levels of
Scandinavian customers due to the combined effort of Atea
specialists who are aware of local requirements and the
Hypersoft solutions that are capable of meeting unique customer
demands in IT-business alignment, performance improvement and
costs and security limitations.
Orlando, FL, June 8, 2005
Hypersoft, a global leader in IT Service
management, presents at the Microsoft’s largest annual
conference for IT professionals and developers the newest
solutions for adequate depiction of status, quality and cost of
High quality of service management implies, before all, complete
awareness of service parameters and of input-output correlations
for business processes. Digitalized solutions for these tasks
face challenges of organizational complexity, scalability,
security, application integration, and business changeability.
Hypersoft OmniAnalyser™ and OmniContext™ technologies go over
these challenges and put in place sustainable service
management. They demonstrate innovative and currently unique
approach to management sustainability and universality.
Long-term management consistency and macro-view of resource
efficiency are required for enterprise-wide resource planning
and control over ongoing processes in view of planned goals.
However, disintegrated and heterogeneous large corporate
environments prevent from achieving these objectives. The
solution is a different service analysis model that provides for
universal distributed data collection and normalization,
centralized processing and customized integration with business
priorities. The achieved transparency allows treating services
as business input with measurable impact on corporate business
Costly patterns investigations of changing business logic or
permanent efforts to increase numbers of supported products do
not allow staying updated for a long time. Alternatively, an
orientation to change-independency provides for long-term
management sustainability and savings on keeping up with
environment modifications. Hypersoft is the only vendor whose
technology allows conducting service management through most
specific business and technological limitations including new,
specific and undefined business processes, technology
modifications, use of customized and in-house solutions.
Hypersoft is going to encourage further development of
business-oriented information technology by putting into effect
a system of unified, transparent and sustainable service
metering and enable management of services based on their impact
on company business goals.
Munich, April 1, 2005
The challenge in measuring IT service
quality is to go beyond technical indicators to parameters that
are meaningful for an end-user. Enterprises relying on
“technical” infrastructure metrics, such as servers’ uptime,
have only a very approximate picture of their service
availability. End-users are interested in availability explained
“in their own language”, related to their own computers rather
than to some servers located elsewhere. This is particularly
crucial for decentralized organizations where personnel from
different sites may experience different operational performance
trying to access the same server or site.
Can users actually do the work that they are
supposed to do? Simple and direct “yes or no” and “if yes then
how well” is what service management software has to deliver.
Hypersoft has implemented in its OmniAnalyser software a way to
automatically check the performance of user actions, such as
sending an e-mail, accessing a business application, or running
directory requests. Such automated testing can be accomplished
from any internal or external location, to determine whether an
eventual bottleneck is on the server side or somewhere between
end-user and the data center. This information is of primary
importance because it measures real availability and determines
real cost of the service. The end-user experience expressed in
business terms and aligned with business-specific requirements
creates a predictable environment for business and contributes
to increased credibility of IT service operators.
Hypersoft’s OmniAnalyser™ has already been
acknowledged as the first product to bring E-mail analysis to a
professional level and provide companies with the information
they need to leverage their communication system for a
competitive advantage. New features released in OmniAnalyser 8.7
stay strategically important for E-mail Administrators and IT
Management, and give absolutely invaluable information for CTO’s
and staff on the business side of the companies. Hypersoft now
successfully collects not only data about E-mail communication,
but also data about fax, SMS, and voice mail communication, all
of which are rapidly growing, and clearly present the results in
consolidated Web Reports. This large and easily customisable
spectrum of reports can be regularly presented to administrative
staff in an Internet browser or via E-mail.
Newly developed technologies have a set of features that will
collect data about server tracking and billing data as well.
Currently Hypersoft OmniAnalyser™ is compatible with several
widespread billing solutions.
The benefits are obvious: reduction of administrative time and
costs, prevention of possible problems before they appear,
ability to understand workflow and resource usage, cost
chargeback from the departments.
You can request more information about OmniAnalyser™ or arrange
an evaluation at the OmniAnalyser™ Further Information page, or
with additional enquiries.
Hypersoft specialises in professional
analytical applications for corporate messaging networks,
infrastructure and service management. The company is based in
Germany, and has customers worldwide. Hypersoft software is used
to help companies have a bigger return on investment from their
messaging system by fully analysing the existing E-mail
networks. Hypersoft products are used by companies of all sizes
as an end solution as well as provided by third parties as
service to their clients.
Hypersoft presents new
capabilities for IT operations and service level
management at Lotusphere.
A leader in service management
and resource consumption metrics solutions,
Hypersoft is presenting a new milestone for its
OmniAnalyser™ and OmniContext™ products. Omni-suite
provides to a decision-maker automated reporting on
performance of business-critical processes,
measuring and analysing them by the key indicators.
The software equally allows to align IT services
with business needs through service level
assessment, allocate costs for their consumption by
users; and provides operations management with
trends and system performance data.
IBM chose Hypersoft products to
serve as the standard Messaging Metrics and
Reporting Engine for Groupware and E-mail Systems.
Hypersoft delivers graphical,
topological and numerical information for making
both short-term and strategic decisions. The last
product version was augmented by a comprehensive set
of Service Management metrics that allow to simulate
and report the real end-user experience on using
major services of a corporate messaging environment
(mail file, databases, SMTP, Fax). Availability of
these services is reported with regard to the
company’s business hours and organizational
structure. The software runs on both Windows and
Linux operation systems, and supports end-to-end
message delivery monitoring, for complex Lotus Notes
environments, and other mail platforms such as
Microsoft Exchange, Sendmail and other SMTP servers.
OmniAnalyser™ new version
expands its scope into the IBM Lotus Instant
Messaging and Web Conferencing services. Reports
deliver information on availability, usage, and
performance of the platform, and allow for capacity
planning and cost allocation decisions. .
Hypersoft will also present the
new release of OmniContext™ - the visualization and
analysis solution for information assets.
OmniContext™ processes differently formatted data
stored in decentralized locations and it is a
powerful and secure technology for enterprise
reporting and business process analysis.
Hypersoft continues to deliver
its state-of-the-art technology to support companies
in making their business processes accountable and
manageable through automated monitoring and
analysis. Hypersoft looks forward to Lotusphere as a
major world event to demonstrate new possibilities
for service level management and IT operations