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London, November 30, 2005
Deloitte Touche Tohmatsu ("Deloitte") recognized Hypersoft Information Systems to be among the 500 EMEA (Europe, the Middle East and Africa) technology companies that showed the fastest growth rates.

“Because Deloitte Technology Fast 500 EMEA measures sustained revenue growth over five years, being one of the 500 fastest growing technology companies in EMEA is an impressive achievement,” said Eric Morgain, partner in charge of Deloitte’s Technology Fast 500 EMEA programme. “Hypersoft deserves a lot of credit for its remarkable growth”.

Hypersoft pioneered such areas in IT service management, as technology-neutral monitoring of IT and IT-based business services, transaction-based on-demand billing, integration and analysis of distributed and heterogeneous corporate data, and many others. The company has been steadily expanding its research and development to create state-of-the-art software products.

“It is an honour for Hypersoft to be recognized as a leading developer of business service management products and technologies. We attribute the strong growth to our ongoing investment into innovative software that represents the most advanced understanding of computing services management. The market has a need for the business-relevant interpretation of information technology processes, resources, activities and their measurable actual values”, says Dr. Serguei Dobrinevski, Managing Director of Hypersoft, during the Technology Fast 500 Awards Ceremony.

Hypersoft Information Systems is a leading vendor of metric and analysis software for IT service management. Hypersoft is headquartered in Munich, Germany, with operations throughout Europe and North America.
   
         
Berlin, October 27, 2005
Hypersoft Information Systems is one of the winners of Deloitte's prestigious "Technology Fast 50" award in Germany.
This ranking includes the fastest growing companies in the technology, media and telecommunications sectors based on the five consecutive years revenue growth.

Hypersoft believes that this listing is another recognition of the company’s unique expertise in managing enterprise computing services and an indication of the continuous future growth opportunities.

During the past five years Hypersoft has developed from a niche-product company a leading vendor of IT service management software. Hypersoft’s OmniContext™ and OmniAnalyser™ products deliver state-of-the-art management information because of their unique data collection and processing methodology. The software transforms comprehensive raw data from an unmatched range of sources into business-relevant service performance indicators. Having the highest possible scalability and universal input mechanism, they provide complete control of enterprise IT and business services for the world’s largest organizations.

Hypersoft Informationssysteme GmbH is headquartered in Munich, Germany, with further offices in France, USA, and Belarus.
 
 
       
Chicago, IL, September 19, 2005

Today Hypersoft Information Systems presents the newest version of OmniContext™ for the industry’s most representative audience at the 5th Annual itSMF USA Conference & Expo 2005 in Chicago, IL.

Hypersoft was among the pioneers of technologies that allowed quantification of IT service input to enterprise ultimate production and efficiency. Twelve years ago its state-of-the-art OmniAnalyser™ technology first provided exact control of messaging and concomitant services for distributed heterogeneous environments.

Nowadays Hypersoft again places the cornerstone to defining and increasing service value for the enterprise. Control and monitoring of computing services now requires understanding of their business applications and correlations with other input and output factors and parallel business processes.

Omni- (from Latin “omnis”) means all, universal. OmniContext™ is a technology that determines value of an object after all-around exploration of the context where it exists. Automated comprehensive investigation of links between elements and their mutual influence brings knowledge of the object’s place in the business system.

By measuring usage, performance, resource allocation, consumption patterns and other related parameters of an IT service OmniContext™ defines its role in business processes. Comparative analysis allows determining more and less productive service consumers which permits to re-allocate existing or future resources the most efficiently.

An essential benefit of OmniContext™ analysis methodology is the possibility to report about actual systems that are physically unavailable. Flexible deployment modes provide usage of OmniContext™ for ASP service-providers and individual clients.

Another particular characteristic of OmniContext™ is providing analysis end-to-end. OmniContext™ methodology is transaction-based, i.e. information about single original transaction forms basis for investigations of any higher level. This methodology gives, before all:

- an option of applying user-specific analysis logic.

- easily re-structured presentation modes. Complex indicators allow drill-down to their simple components.

IT Service Management Forum in the United States is a most representative conference of IT service management software vendors and experts. Hypersoft values the chance to present the future leading trend in service analysis and to contribute to the quality growth of the entire industry.
 
 
       
 Munich, July 26, 2005

Hypersoft OmniAnalyser™ tracks BlackBerry service status and resource usage by individual users and organizational units. Data delivered by OmniAnalyser™ includes traffic dynamics, volume statistics, as well as information on message size and status, senders and recipients. Such detailed data on messages processed with BlackBerry enterprise servers allows for efficient troubleshooting. The ability to quantify Blackberry usage provides for efficient corporate communication services that OmniAnalyser™ monitors. For example, a unified solution of OmniContext™ and OmniAnalyser™ brings together statistics on costs to support enterprise IT and the correlations between corporate sales and quality of its services for a worldwide company. This allows determining services that deliver more business value and up to two-digit savings in IT costs with consequent optimization of service models. The unified solution allows setting user-defined comparison and business logic for data correlations so that an organization can obtain the critical information matching its ongoing projects and business model.

For Proofpoint and IronPort, OmniContext™ or the unified solution of OmniContext™ and OmniAnalyser™ delivering statistical metrics on the number of messages that were let through or blocked, identification data for every message and, for blocked messages, a reason why they were rejected. Transaction events on Proofpoint and IronPort devices are incorporated into the comprehensive picture of enterprise IT performance, and can be analyzed with the unified solution for troubleshooting and all-inclusive performance statistics for the entire system. Thus, Hypersoft software provides complete awareness of message flow between an organization and external environment, statistics for main security threats for the corporate environment, and allows estimating actual value of security appliances.

Supported versions are BlackBerry v.2.2 for Lotus and v.3.6 for Microsoft Exchange.

 
 
 
       
 Gävle, June 16, 2005

Hypersoft Information Systems, the world leader in service management solutions, brings new partners to the company through its successful launch of OmniAnalyser™ v8.7 and OmniContext™ v2.0. More enterprises are demanding an application-centric approach to computing services, increased analysis transparency, flexibility and scalability of management solutions for the world of changing technology and business practices.
Atea, the largest Nordic supplier of IT infrastructure, will work together with Hypersoft to deliver solutions for end-to-end analysis of enterprise computing services. Atea’s knowledge of the local Scandinavian markets, broad expertise in providing customers with a full range of consulting and support services, and with infrastructure devices will open extra distribution channels to OmniAnalyser™ and OmniContext™ in expanding Hypersoft customer base.
On July 15, 2005, Hypersoft presented OmniAnalyser™ 8.7 on Atea Day in Gävle, Sweden. The conference became the first common step forward: united services were provided to the first common customer. Visitors and participants demonstrated increased interest to Hypersoft application-oriented data interpretation with resulting metrics of optimal resource allocation, successful replication, message delivery and web-site responsiveness that embody tangible benefits to clients.
Common values form the ground for this partnership. Atea recognizes the need for better visibility into the cost of service, availability and performance and the need to deliver an analysis in a business-meaningful format. To face these challenges better than other competitors, Hypersoft has dedicated 12 years to innovative solution development and has achieved unsurpassed results in the area of performance analysis of messaging, data replication, web and related services.
Being the largest Scandinavian IT-infrastructure company, Atea represents a significant market force, which Hypersoft values for the promotion of our state-of-the-art technologies.
This cooperation will result in high satisfaction levels of Scandinavian customers due to the combined effort of Atea specialists who are aware of local requirements and the Hypersoft solutions that are capable of meeting unique customer demands in IT-business alignment, performance improvement and costs and security limitations.

 
 
       
Orlando, FL, June 8, 2005

Hypersoft, a global leader in IT Service management, presents at the Microsoft’s largest annual conference for IT professionals and developers the newest solutions for adequate depiction of status, quality and cost of computing services.

High quality of service management implies, before all, complete awareness of service parameters and of input-output correlations for business processes. Digitalized solutions for these tasks face challenges of organizational complexity, scalability, security, application integration, and business changeability. Hypersoft OmniAnalyser™ and OmniContext™ technologies go over these challenges and put in place sustainable service management. They demonstrate innovative and currently unique approach to management sustainability and universality.

Long-term management consistency and macro-view of resource efficiency are required for enterprise-wide resource planning and control over ongoing processes in view of planned goals. However, disintegrated and heterogeneous large corporate environments prevent from achieving these objectives. The solution is a different service analysis model that provides for universal distributed data collection and normalization, centralized processing and customized integration with business priorities. The achieved transparency allows treating services as business input with measurable impact on corporate business goals.

Costly patterns investigations of changing business logic or permanent efforts to increase numbers of supported products do not allow staying updated for a long time. Alternatively, an orientation to change-independency provides for long-term management sustainability and savings on keeping up with environment modifications. Hypersoft is the only vendor whose technology allows conducting service management through most specific business and technological limitations including new, specific and undefined business processes, technology modifications, use of customized and in-house solutions.

Hypersoft is going to encourage further development of business-oriented information technology by putting into effect a system of unified, transparent and sustainable service metering and enable management of services based on their impact on company business goals.

 
 
       
Munich, April 1, 2005

The challenge in measuring IT service quality is to go beyond technical indicators to parameters that are meaningful for an end-user. Enterprises relying on “technical” infrastructure metrics, such as servers’ uptime, have only a very approximate picture of their service availability. End-users are interested in availability explained “in their own language”, related to their own computers rather than to some servers located elsewhere. This is particularly crucial for decentralized organizations where personnel from different sites may experience different operational performance trying to access the same server or site.

Can users actually do the work that they are supposed to do? Simple and direct “yes or no” and “if yes then how well” is what service management software has to deliver. Hypersoft has implemented in its OmniAnalyser software a way to automatically check the performance of user actions, such as sending an e-mail, accessing a business application, or running directory requests. Such automated testing can be accomplished from any internal or external location, to determine whether an eventual bottleneck is on the server side or somewhere between end-user and the data center. This information is of primary importance because it measures real availability and determines real cost of the service. The end-user experience expressed in business terms and aligned with business-specific requirements creates a predictable environment for business and contributes to increased credibility of IT service operators.

Hypersoft’s OmniAnalyser™ has already been acknowledged as the first product to bring E-mail analysis to a professional level and provide companies with the information they need to leverage their communication system for a competitive advantage. New features released in OmniAnalyser 8.7 stay strategically important for E-mail Administrators and IT Management, and give absolutely invaluable information for CTO’s and staff on the business side of the companies. Hypersoft now successfully collects not only data about E-mail communication, but also data about fax, SMS, and voice mail communication, all of which are rapidly growing, and clearly present the results in consolidated Web Reports. This large and easily customisable spectrum of reports can be regularly presented to administrative staff in an Internet browser or via E-mail.

Newly developed technologies have a set of features that will collect data about server tracking and billing data as well. Currently Hypersoft OmniAnalyser™ is compatible with several widespread billing solutions.

The benefits are obvious: reduction of administrative time and costs, prevention of possible problems before they appear, ability to understand workflow and resource usage, cost chargeback from the departments.

You can request more information about OmniAnalyser™ or arrange an evaluation at the OmniAnalyser™ Further Information page, or contact information@hypersoft.com with additional enquiries.

Hypersoft specialises in professional analytical applications for corporate messaging networks, infrastructure and service management. The company is based in Germany, and has customers worldwide. Hypersoft software is used to help companies have a bigger return on investment from their messaging system by fully analysing the existing E-mail networks. Hypersoft products are used by companies of all sizes as an end solution as well as provided by third parties as service to their clients.

Hypersoft presents new capabilities for IT operations and service level management at Lotusphere.

A leader in service management and resource consumption metrics solutions, Hypersoft is presenting a new milestone for its OmniAnalyser™ and OmniContext™ products. Omni-suite provides to a decision-maker automated reporting on performance of business-critical processes, measuring and analysing them by the key indicators. The software equally allows to align IT services with business needs through service level assessment, allocate costs for their consumption by users; and provides operations management with trends and system performance data.

IBM chose Hypersoft products to serve as the standard Messaging Metrics and Reporting Engine for Groupware and E-mail Systems.

Hypersoft delivers graphical, topological and numerical information for making both short-term and strategic decisions. The last product version was augmented by a comprehensive set of Service Management metrics that allow to simulate and report the real end-user experience on using major services of a corporate messaging environment (mail file, databases, SMTP, Fax). Availability of these services is reported with regard to the company’s business hours and organizational structure. The software runs on both Windows and Linux operation systems, and supports end-to-end message delivery monitoring, for complex Lotus Notes environments, and other mail platforms such as Microsoft Exchange, Sendmail and other SMTP servers.

OmniAnalyser™ new version expands its scope into the IBM Lotus Instant Messaging and Web Conferencing services. Reports deliver information on availability, usage, and performance of the platform, and allow for capacity planning and cost allocation decisions. .

Hypersoft will also present the new release of OmniContext™ - the visualization and analysis solution for information assets. OmniContext™ processes differently formatted data stored in decentralized locations and it is a powerful and secure technology for enterprise reporting and business process analysis.

Hypersoft continues to deliver its state-of-the-art technology to support companies in making their business processes accountable and manageable through automated monitoring and analysis. Hypersoft looks forward to Lotusphere as a major world event to demonstrate new possibilities for service level management and IT operations optimization.