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Hypersoft has shared its know-how in advanced metrics gathering and analysis at Computer Measurement Group ’08 Annual International Conference.

Las-Vegas, NV, USA December 11, 2008

Stressing on the importance of the transactional aspect of metrics collection for unifying low-level technical data and high-level business processes flow, Hypersoft has demonstrated that only transaction-based metrics is useful for monitoring large diversified IT infrastructures, retaining complete degree of scalability and having an ability of mirroring on all business transactions at any point in time.

A particular attention was given to the proactive aspect of service measurements through modeling of customized end-user actions and monitoring a service from multiple global locations. Coupled with a complete drift towards technology- and platform-agnostic metrics gathering, Hypersoft has shown a truly business-oriented view on managing complex scenarios of service provision that span across continents and involve a multitude of different business units interacting between each other in a hard to predict manner on a day-to-day basis.

Realizing the fact that corporate collaboration is one of the major elements involved in driving of the economic growth, Hypersoft has revealed its advanced detection algorithms implemented in the award-winning OmniAnalyser™ metering package that allow pinpointing and analyzing corporate communities no matter how loosened and widespread the corporate environment is. Useful for the analysis of numerous communities consisting of employees, offices, departments, countries and others, Hypersoft’s Social Network Analysis reporting is uniquely designed for the provision of accurate statistics useful for strengthening collaborative bonds on a global scale.

Last but not least, Hypersoft has proven yet again the notion that IT service metrics needs to be robust and corruption-protected with help of cluster-based deployment and operation, flexible through report customization and filtering techniques and comprehensible by all business users at the same time, hiding all technical details and letting them to concentrate on achieving strategic corporate goals.

The Best of Hypersoft Expertise and Know-How is Implemented in the New Evolutionary Version of Hypersoft OmniAnalyser™

Barcelona, Spain November 4, 2008

Designed after the fashion of the award-winning OmniAnalyser™ and OmniContext™ software packages, the new OmniAnalyser™ 2008 integrates Hypersoft’s unique scientific and business-process oriented approach to the end-to-end monitoring of critical enterprise IT services, being expressed in the proactive service orientation, meaningful visualization of performance indicators, co-aligning with the business objectives and simplicity of operation. The new product version is successfully presented to the general IT community at Microsoft Tech·Ed EMEA 2008 IT Professionals in Barcelona.

Developing the new version of its key software solution, Hypersoft Information Systems paid special attention to the technology- and platform-agnostic aspects of collaboration service metrics, with the true-life orientation to focus on, and fully scalable transactional nature. From now on Hypersoft OmniAnalyser™ generates the most comprehensive collaboration service metrics based on the data, irrespective of the application, thus further following lead of Hypersoft's state-of-the-art technology in IT service metrics. In this respect, the new Hypersoft OmniAnalyser™ 2008 is able to monitor the quality, usage, and costs of the real-time communication from different real-time collaboration platforms: for instance, calls made in Microsoft Office Communicator, conferences and peer-to-peer sessions, further extending with this Hypersoft’s solid support of enterprise collaboration services for better business value and reinforcement of the market position as regards the future.

A particular care has been taken concerning the overall metrics flexibility. New reports functionality embedded into OmniAnalyser™ 2008 offers extra capacity needed for tracking the IT service performance. The ability of creating reports from the start or reusing and integrating existing ones will offer new ways of exploring service internals and aligning service performance with strategic corporate goals. With its new product version, Hypersoft continues delivering business-relevant key performance metrics, clearly indicating the improvement areas in the enterprise activity.

Hypersoft focus on innovation, metrics appropriateness to the real business needs and timely adaptation to the changes in IT infrastructure performance is by far the most effective way for ensuring and optimizing collaborative bond-strengthening in large distributed IT environments.

The New Functionality Supports Critical Business Processes in Large Distributed Environments

Munich, Germany August 6, 2008

Hypersoft Information Systems, a worldwide leading vendor of metric and analysis software for IT service management, launched OmniAnalyser™ SAP Service Metrics. The corporate users at business units around the globe will directly benefit from this Hypersoft’s next-generation technology, which now allows having reliable knowledge of SAP infrastructures from any point in the world.

The innovative SAP Service Metrics effectively simulate, monitor, measure and process data about the users, interacting with SAP environment throughout the enterprise, delivering the most complete statistics on the quality of all critical elements of corporate IT transactions. The advanced agent-based technology of Hypersoft flagship software product OmniAnalyser™ safely and nonintrusively monitors SAP infrastructure and how it interacts with corporate end-users by means of SAP GUI, providing real-world objective and accurate statistics about SAP status and its responsiveness throughout organisations of any magnitude or diversity and thus giving them a qualitatively new level of flexibility and reliability.

The new OmniAnalyser™ metrics integrate into Hypersoft's holistic and technology-agnostic approach, ensuring business-oriented end-to-end reporting and analysis, intelligent end-user simulation and global orientation, which turns Hypersoft SAP Service Metrics package into an indispensable tool, contributing to the service delivery excellence. The state-of-the-art software solution is also distinguished by highly configurable user action modeling, distributed monitoring with central processing, simple deployment and operation, as well as modest resource consumption and complete automation.

Apart from collecting SAP service figures, award-winning Hypersoft’s software products OmniAnalyser™ and OmniContext™ efficiently measure a variety of IT services, presenting an out-of-the-box package for managing service levels, billing and proactive maintenance for IT infrastructures of any size or complexity.

With its new social network reporting, Hypersoft further provides business users with true, business relevant key performance indicators, helping to assess and improve the business performance. The metrics, presented by Hypersoft OmniAnalyser™ and OmniContext™, make it possible to reduce costs and contribute to an agile organisation.

The Innovative Software Solution Integrates a Comprehensive Set of Social Network Metrics and Offers Proactive KPI Monitoring

Las Vegas, NV April 7, 2008

Hypersoft Information Systems, a worldwide leading vendor of metric and analysis software for IT service management, traditionally presents its latest trend solutions at the reputable Gartner Exhibition and confirms its position between top innovators who are driving change with the next-horizon technologies. At the Gartner Emerging Trends Symposium/ITxpo 2008 Hypersoft introduces the newest version of its key product OmniAnalyser™, built on a principally new approach towards the metrics collection.

Hypersoft’s state-of-the-art OmniAnalyser™ and OmniContext™ software was designed to deliver business value to enterprises around the globe through right and accurate metrics. Hypersoft products now produce business relevant metrics on a wide range of common IT services, such as collaboration, perimeter, messaging, web services, mobile services, and ERP. New OmniAnalyser™ helps organisations run more efficiently, by providing consistent usage analysis on Microsoft Windows SharePoint Services, Office Communications Server 2007. At the Gartner Symposium/ITxpo Hypersoft demonstrates the most comprehensive and credible metrics on Microsoft Exchange Server 2007, BlackBerry Service, IronPort and Forefront. Hypersoft OmniAnalyser™ and OmniContext™ reports provide the ability to uniquely deliver personal, social and multichannel Web experiences.

Social network reporting of Hypersoft’s flagship product allows analysing, systematizing and visualizing the interactions between employees, offices, and departments, as well as the interactivity within the organisation. Basing on this analysis, the decision-makers can figure out the role of the units at their companies for better managerial decisions and to considerably improve the enterprise overall productivity and efficiency.

“It has always been extremely expensive and hard to retrieve and analyse corporate information. With Hypersoft solutions, raw statistical data is effectively processed and turned into meaningful information and accurate facts, indicating of possible personnel rearrangements,” said Vlad Zhamoidzik, Hypersoft OmniAnalyser™ development team leader.

The Analysis and Reporting Capabilities of Hypersoft Software Allow Companies all over the World to Make Right Business Decisions

Frankfurt/Main, Germany February 13, 2008

Speaking today on the topic “Metrics for Lotus Domino Infrastructure Management” at the System Management Work Circle of the German Notes User Group (DNUG), devoted to Lotus Notes/Domino 8, Hypersoft Information Systems, a worldwide leading vendor of metric and analysis software for IT service management, successfully keeps on delivering its highly demanded profound expertise of the modern methods of IT service management. At this important work circle, which continues a series of the company’s cutting edge sessions at the latest Gartner Symposium/ITxpo, Microsoft IT Forum and Congress of itSMF Germany, Hypersoft proposes its real-life definitions of the meaningful business-relevant service metrics, required to ensure the improved performance, optimal resource allocation and business alignment for most common enterprise infrastructure services. These performance indicators are produced by the latest versions of Hypersoft state-of-the-art solutions OmniAnalyser™ and OmniContext™ which provide quality and consumption metrics for IT service management. Hypersoft innovative tools help to formalise business requirements and models for IT services, and deliver operation and performance indicators for business users.

Hypersoft Information Systems provides a set of logical, consecutive, and regular service management procedures to transform ad-hoc and reactive operations into systematic, reliable, and proactive decision-making. The results are business-relevant presentation of the IT services, predictable performance, optimal resource allocation, time savings in ongoing operations, as well as the streamlining of service contracts.

Hypersoft OmniAnalyser™ delivers comprehensive quality of service and usage information on enterprise IT business processes. Deployed across a broad variety of platforms and communication paths, it is positioned as a unified out-of-the-box solution for managing service delivery processes on a global scale across large distributed environments. Hypersoft OmniContext™ is designed to collect, consolidate, and monitor or report on a wide range of distributed data sources including unique and individual applications for service metrics, billing or other business processes.

Hypersoft solutions also provide IT status and performance information in real time, deliver a large range of standard metrics for out-of-the-box deployment, support historical, present, and future views for trends and planned service models, provide the complete end-to-end transaction monitoring. The dashboard presentation visualizes the key performance indicators in an easy-to-understand form.

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